Orders received during Eid Holidays will be dispatched on 28 May 2020.

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Orders received during Eid Holidays will be dispatched on 28 May 2020.

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    Returns and Exchanges

    All products purchased from orangejeans.co can be exchanged within 7 days of purchase only if:-

    • The item(s) is faulty, damaged or defective at the time of delivery.
    • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

    You must notify us within 3 days of delivery by writing to orangejeansco@gmail.com or by calling at +923087003358 (10AM-06PM, Monday-Saturday). At Orange, we look at each dispute on a case-by-case basis and tries to be fair to both parties.

    Replacement will be sent in case a defected/faulty/damaged item was shipped. You will be required to email photographic evidence of the defective item at orangejeansco@gmail.com, within 1 hour of receipt of product before any claims can be processed.

    There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

    • Exchange request is made outside the specified time frame.
    • The product is damaged because of use.
    • The product has tampered.
    • Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.

    Orange Jeans Co does not offer a “refund” or “Money Back Guarantee” on purchased items.

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